Privacy Policy
Effective Date: January 4th, 2025
1. Introduction
Welcome to 10EX PAY. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you access our platform and services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and other information you provide when creating an account or using our services.
Payment Information: Card details, transaction history, and billing addresses when processing payments.
Technical Information: IP address, device information, browser type, and usage data collected through cookies and analytics tools.
Communication Data: Records of customer support inquiries, emails, and other interactions with our team.
3. How We Use Your Information
We use your information to:
Process transactions and manage payment orchestration.
Improve our services and develop new features.
Prevent fraud, enhance security, and comply with legal obligations.
Provide customer support and communicate with users about their accounts and transactions.
Deliver marketing materials and promotional offers (with user consent).
4. How We Share Your Information
We do not sell your personal data. However, we may share information with:
Service Providers: Third-party payment processors, fraud detection services, and cloud hosting providers who assist in delivering our services.
Legal Authorities: If required by law or to protect our rights, customers, or business operations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
5. Data Security
We implement industry-standard security measures, including encryption, access controls, and secure data storage, to protect your information from unauthorized access or disclosure.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and gather analytics. Users can manage cookie preferences through their browser settings.
7. User Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Restrict or object to certain data processing activities.
Request a copy of the data we hold about you.
To exercise these rights, contact us at info@vidamagica.io
8. Retention Policy
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage users to review their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications.
11. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@10expay.com
Address: 382 NE 191ST ST #483824
MIAMI, FL 33179Â
By using 10EX PAY, you consent to the terms outlined in this Privacy Policy.
